CG100X not connected after update software Solution

CG100X not connected after update software, How to solve?

Here is the solution:

  1.   Disconnect all,and plug 12V 2A for few seconds , plug USB and open software
  2.   “Settings”–”About”–click“Check and fix”

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  1.   Settings–”About”–click”InstallDrive”

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  1.   Settings–”Network”–changetheserver area one by one Must restart software after change server and try again

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Please Note :

If you tried all still no work , please provided information below and contact Tech support :+86-13995696053 (whatsapp)

  1.   computer windows(Win7 or Win10?)
  2.   Show a video for the CG100X unit led light show while you plug 12V and usb
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