Recently received an issue from customer that when install Lexia-3 on windows XP, it appeared an error as follows, here uobdii engineer would give some tips for this problem.
It is not possible to start Peugeot Planet Office for the following reasons:
Peugeot Planet interface is not plugged into the USB port of your PC
Peugeot Planet interface is being utilisation by another application.
Device: Lexia-3 pp2000
Software: Peugeot Planet 2000
Operating system: Windows XP
Possible reasons and solutions:
- Host interface of Peugeot Planet can not be connected to the computer’s USB port;
- Peugeot Planet 2000 is running on another computer;
- After closing the other software, then run Peugeot Planet again.
PP2000 software installation address: