Recently received an issue from customer that when install Lexia-3 on windows XP, it appeared an error as follows, here uobdii engineer would give some tips for this problem.
Error message:
AVERTISSMENT
It is not possible to start Peugeot Planet Office for the following reasons:
Peugeot Planet interface is not plugged into the USB port of your PC
Peugeot Planet interface is being utilisation by another application.
Device: Lexia-3 pp2000
Software: Peugeot Planet 2000
Operating system: Windows XP
Possible reasons and solutions:
- Host interface of Peugeot Planet can not be connected to the computer’s USB port;
- Peugeot Planet 2000 is running on another computer;
- After closing the other software, then run Peugeot Planet again.
PP2000 software installation address:
https://mega.nz/#!mRkVXBLa!Fez0E9LU5DJSYFsy6jc_2cydO-69U0VJ7zX3i3T8_vc