(Solved)Lexia-3 PP2000 installation error: not possible to start

Recently received an issue from customer that when install Lexia-3 on windows XP, it appeared an error as follows, here uobdii engineer would give some tips for this problem.

Error message:

AVERTISSMENT

It is not possible to start Peugeot Planet Office for the following reasons:

Peugeot Planet interface is not plugged into the USB port of your PC

Peugeot Planet interface is being utilisation by another application.

 Lexia-PP2000-install-error

Device: Lexia-3 pp2000

Software: Peugeot Planet 2000

Operating system: Windows XP

 

Possible reasons and solutions:

  1. Host interface of Peugeot Planet can not be connected to the computer’s USB port;
  2. Peugeot Planet 2000 is running on another computer;
  3. After closing the other software, then run Peugeot Planet again.

 

PP2000 software installation address:

https://mega.nz/#!mRkVXBLa!Fez0E9LU5DJSYFsy6jc_2cydO-69U0VJ7zX3i3T8_vc

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