Problem: mine Xhorse Dolphin key cutting machine, you eat the probes, in universal copy mode, three keys OK, a smash Probe.
Absurd … now send a complaint …. with photos of the broken probes!
Do all updates and settings
Success experience for sharing:
I solved that problem myself. Take your broken probe or some cutter from other machines that you broke to a metal workshop. Tell them to make a new probe from it with same 1mm width, but make sure you make the tip shorter. My probe tip is almost twice shorted and has a longer body going to the tip, this it is much stronger. I used universal cutting with it over 20 times so far and it did not break. Make sure you clean your keys before scanning as well bcs of contacts. Break cleaner or some other solvent…
Some senior locksmith agree:
Yes cleaning with some strong solvent is important.
As for now, I use the cleaner I use om my hands. To wash of any risks of Covid.
But I also use concentrated windscreen wash cleaner.
(But that would make your fingers crack open, after a while). So need some moister, after dealing with this solvent.
But yes. Grease on the keys brake the probes.
So always clean the keys. And also wipe off the probes, to avoid metal dust.
And get a proper reading, hopefully the first time.
Some senior locksmith disagree saying it is risky:
The manufacturer intentionally left the longer tip to break more easily. thus reducing the risk of something else happening to the machine. it is true that your tip is much stronger than the factory one, but also when the machine “makes a mistake” (actually the user), the tip will break easily without effort in engines, sliding bearings etc. just like many other components on similar things and this one is “intentionally” made weakened. what do you think of the idea of a copper probe to do.
The manufacturer is available with new probe:
okay, for any service on Xhorse Dolphin, just contact online customer support:
How to contact customer support is simple, open your app and on the right top you see a “+” , which opens several customer support contact functions. Drop your question and in my experience they answer right away (if during Chinese daily hours) or as soon as they come into the office
Or contact at: www.uobdii.com