CG Pro 9S12 “Device is disconnected” Error Solution

Connected CG Pro 9S12 to the laptop via the usb cable and run the CG Pro software,but got the error message “Device is disconnected” and “Device is not connected”.  What’s the problem and how to solve it?

Solution:

Plug in 12V power supply and connect the CG Pro to the computer via the USB cable Then open CG Pro software to operate.

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