Customer problem:
I wanted to use Xhorse VVDI Key Tool Plus to add a 2023 VW MQB49 5C key, but it failed to read the original key data. The error message showed: “CLK line not connected.”
All soldering was correct. The same issue occurred with solder‑free adapter. What’s wrong?

Solution:
1.Check wire connections carefully – don’t rely only on wire colors. Match the labels on the wires.
2.Focus on the CLK connection.
The CLK signal corresponds to Pin 24 of the chip.

3.Inspect and repair the chip connection:
- Use a microscope to examine the chip.
- Polish any cracked or damaged pin.

4.Ensure a secure CLK connection:
- Reattach the wire properly, or
- If using a 5C/5D solder‑free adapter, press a needle firmly onto the CLK pin to hold it in place during the process.

Once the CLK connection is secured, Xhorse Key Tool Plus will be able to read the original key data.


