Issue Reported:
Some users have encountered an issue where the CGDI K2 Smart Key Tool boots up to the startup screen but then freezes and becomes unresponsive, failing to load the home page. This problem typically occurs after updating to the latest version 4.0.0.
Solution:
The issue can be resolved by reflashing the firmware.
Download the CGDI K2 firmware reflash file
https://mega.nz/file/KEY03DhC#I1f2t_e1nYAOjM6f4U7DlyXrI3OctqRl-1DN0h3EA4M
Follow the standard firmware reinstallation procedure to restore functionality.
After reflashing, the device should boot up normally without freezing.
Note:
This method also applies to CGDI K2 install error “Device not connected or driver not installed”.
Check the detailed firmware reflash guide below.
CGDI K2 Install Error “Device not connected or driver not installed” Solution
