If you use Xhorse VVDI Key Tool Plus Pad to read a VAG MQB49 5C key data, the device appeared the function “Not available” or “Failed to obtain image” errors, please follow the method below to operate.

Solution:
1.Try connecting to a different internet network and run the process once more.
2.Make sure you have the latest IMMO and Prog databases by downloading them again, then give it another try.

Tech support:
Email: Sales@UOBDII.com
Whatsapp: +86-13995696053




